Our Private Member Services
At the heart of what we provide is high quality, personal primary care delivered to your home in a caring, professional and discreet manner.
We choose to care for significantly fewer patients than regular primary care providers, enabling us to spend that extra time understanding you and your medical needs. As a practice member, you will have unlimited access to the advice, support and reassurance of your own private doctors 24 hours a day, every day of the year. We provide all that you would expect from your doctor, delivered in a convenient and timely way. Whatever your health needs may be, we’re here to help.
At the heart of how we deliver our medical care, and with good reason. Not only does it maintain continuity and that personal touch, it saves you the time and inconvenience of travelling and sitting in a crowded waiting room. Available 7 days a week, every day of the year.
One of our doctors is always available on the telephone 24/7, every day of the year, including the weekends and bank holidays. Advice for urgent problems is always at hand from one of our experienced doctors, so you’ll never need to phone a call centre again.
Repeat or acute prescriptions can easily be arranged at your local pharmacy. And if we’re seeing you at home, we carry a full array of urgently needed drugs dispensed free to our members.
Whether you need a local consultant or international specialist, our complete independence ensures we’ll always find the best solutions. Our ever expanding network of consultants means prompt access and a very personal service.
Video & Remote Advice
We’re flexible about how you contact us – whether it’s by phone, email, message or secure video link. It also means you can stay in touch when travelling the world on holiday or business.
When you feel that your concerns are not being heard, or you simply can’t afford to wait, then our experienced GPs will happily take ownership of your health issues, ensuring complete continuity and advocacy throughout your diagnosis and treatment.
We stock vaccines that are difficult to obtain or often unavailable from other sources. Bexsero (Meningitis B), Zostavax (Shingles), Gardasil (HPV) are available to all our clients without restriction.
If you’re in doubt what you may need to to protect yourself and your family, we offer a travel vaccination service and anti-malarial medication service, all conveniently arranged at home.
Tests and Investigations
We can arrange for any test to be discreetly arranged at home, from routine screens to complex investigations, often with results within a day or two.
Sometimes it is enhanced medical assistance that you or a relative may require and it’s often difficult to know who to turn to. Or maybe you just want a dedicated health check and advice from your dedicated physician – our Well Person assessments could be what you’re looking for.
At difficult times, we are available to oversee any medical support that you or a family member may require. We’re happy to work with existing teams and palliative care consultants to offer the medical assistance and support you may need.
Aiding the transition home after periods of illness can sometimes be daunting for you or your family. We manage the medical complications, deal with any medication or pain issues, liaise with other agencies, and can assist in arrangement of extra support at home.
Hospital at Home
There are many scenarios when avoiding unnecessary hospitalisation can safely be achieved with a few days of intensive treatments, including intravenous fluids and antibiotics. We’re very happy to safely treat a wide variety of conditions at home.
Well Person Health Checks
Our comprehensive well person health checks look at all aspects of your nutrition and lifestyle and includes a range of baseline blood tests with rapid results. As well as investigating any underlying conditions, this is a great way to assess your current state of health and help you take steps to improve your lifestyle for the future.
Many of our female doctors have a particular interest in female health issues, including the often debilitating and distressing symptoms associated with the menopause. Our home-based service offers you that unique opportunity to spend extra time with your doctor, exploring and understanding your concerns. We can offer detailed hormone profiles, monitoring and investigations as required, together with a bespoke treatment plan of your choice and comprehensive follow up.